PH.D DEPARTMENTAL PROPOSAL PRESENTATION -Ndambuki, Victor Muya

Date and time: 
Fri, 2016-06-10 10:35

The following candidate will make departmental presentation on his Ph.D Research Proposal on Wednesday, 15/06/2016 at 11.00 am in the SOB Board Room, Kabete Campus.

Name:Ndambuki, Victor Muya

Title:Key Account Management Practices, Market Sensing Capabilities, Organisational Characteristics and Performance of Commercial Banks in Kenya

COMMITTEE CHAIRMAN:Prof. Zachary Awino

DISCUSSANTS:

Expiry Date: 
Tue, 2019-12-31 10:35

The Strategic Response to Social Changes by Catholic Secondary Schools in the Archdiocese of Nairobi, Kenya

Editors: 

Anne Christine Kabui, Zachary B. Awino

ABSTRACT

 According to Pearce and Robinson (1991) strategic responses are the set of decisions and actions that result in the formulation and implementation of plans designed to achieve a firm’s objectives. It is thus a reaction to what is happening in the organization’s environment and further stated that strategic responses are part of competitive strategies that organizations develop in defining their goals and policies. The external environment is the set of variables as in the PEST analysis that is political, economic, social and technological. The social dimension captures how consumers in households and/or communities behave and their beliefs. For instance, change in attitude towards formal education, or greater numbers of people seeking formal job placements in a population. In particular, businesses are influenced by consumer attitude and behavior which depend on such factors as age, structure of population and nature of job and leisure, which are in turn influenced by available disposable income and upcoming needs in the wider system, continued positive attitude and acceptability towards formal education and formal jobs. These are characterized by growing competition and available opportunities in the job market, changing life styles from rural and farming to urban and formal jobs. Another key factor is the HIV and Aids pandemic that has left behind many orphans who need help to make a livelihood.  This calls for a strategic response to all these social changes. The research design that was used was cross sectional survey in which a statistically significant sample of a population is used to estimate the relationship between an outcome of interest and population variables as they exist at one particular time. The sampling technique was stratified samples, with geographical divisions forming the strata. The sample consisted of 20% of all secondary schools in the Archdiocese of Nairobi. This was a total of 19 schools, 5 in Nairobi, 7 in Kiambu, and 7 in Thika/Gatundu. The data type that the research collected was qualitative data from the category questions that sought to get the respondents response to questions on the variables. The research also had quantitative data in terms of numbers which were answers to variables like number of intake, increase in numbers in formal education, costs, and increase in enrollment of other religions in the schools. The questionnaire were administered to the principal/ Head Teacher; the deputy head teacher; one member of the teaching staff and the head of the guidance and counseling department. The objective of this study was to determine the strategic response to social changes by Catholic secondary schools in the Archdiocese of Nairobi over the last ten years. From the findings, yes the Catholic secondary schools in the Archdiocese of Nairobi have responded to the social changes in the environment in a strategic manner. They have continuously expanded to accommodate more students; new schools have also been built to cater for growing numbers seeking formal education. The schools have also made the performance in the standard eight national exams the main focus when admitting students which gives more opportunity to all who qualify. The schools have also been admitting students regardless of religion or family income and supporting them uniformly. The guidance and counseling, religious formation in school and HIV programs have been implemented to enhance an all-round development of the young student. Majority of the schools have orphans or even HIV infected students they are supporting since this is a reality affecting all organization with these institutions of learning not exempted.

Key words: Strategic response, Social change, Catholic, Secondary schools, Archdiocese, Nairobi, Kenya

Frequency of Publication: 
Annually

Drivers of a Customer’s Choice of a Mobile Money Agent for a Mobile Money Service in Kampala, Uganda

Editors: 

Musiime D.,  Alinda F., Karyeija G.K

ABSTRACT

Though the mobile money industry is growing with a significant potential of enhancing financial inclusion and economic growth, mobile money services face a critical challenge of improving service quality to attract and retain customers. This article examines the drivers of a customer’s choice of a mobile money agent for a mobile money service in Kampala. Specifically, the study explores the effect of courtesy and efficiency of mobile money agents as well as cleanliness of their business premises. The analysis is based on data of 188 mobile money agents and customers across all mobile money service providers in Uganda. The study adopted a cross-sectional survey method using a mixed methods research approach. The data was collected through a questionnaire and face-to-face interviews. Data was analyzed using descriptive statistics and the linear regression model was fitted to determine the significant drivers for customers’ choice of mobile money agent. Descriptive statistics indicated a situation where mobile money agents are generally; courteous, efficient and operate from clean business premises. The regression model results revealed a significant influence (p<0.05) of courtesy and efficiency of the agent as well as cleanness of the business premises on customers’ choice of mobile money agents to transact with, affirming the hypothesized effect of these variables. The estimated coefficients indicated that improving courtesy and efficiency as well the cleanliness of the business premises was associated with more than 80% chance of attracting a customer to a particular mobile money agent. In lieu of the findings, the paper recommends strategic measures to all mobile money agents and service providers in Uganda who wish to improve quality of their service, satisfy, attract and retain customers to their businesses.

 

Key words: Mobile Money Services, Mobile Money Agents, Courtesy, Cleanliness, Efficiency, Choice

Frequency of Publication: 
Annually

The Economics of Kenya's Happy Valley

Editors: 

X.N. Iraki

ABSTRACT

The  period 1920 to 1941 is Kenya's most famous period , punctuated by the Happy Valley lot with their scandalous lifestyles of  wife swaps and drug abuse. The period ended with the death of Lord Errol: we still do not know who killed him. That was the social life of the happy valley. This paper analyzes  the economic part of the happy valley. How did the settlers put together the factors of production ? Did they make money? What happened after their departure ? Is the valley still happy ? 

Frequency of Publication: 
Annually

Perceived Value of Investment Promotion Incentives, and Macro-Marketing Environment on Performance of Firms in the Export Processing Zones In Kenya

Editors: 

Joseph Kosure, Francis Kibera, Raymond Musyoka,

Dr. Muranga Njihia,

ABSTRACT

The broad objective of this study was to establish the influence of perceived value of investment promotion incentives, and macro-marketing environment on performance of firms in the export processing zones (EPZs) in Kenya. It was anchored on international trade, macro-marketing and Foreign Direct Investment theories. The study tested the direct influence of investment promotion incentives and the moderating effect of macro-marketing environment on firm performance. The study was a census cross-sectional survey of all EPZ firms. Secondary data were obtained from various reports and bulletins. Primary data were collected from the study population using a semi-structured self-administered questionnaire. Analysis of data was done through descriptive and inferential statistics. Hierarchical multiple linear regression, was used to test the hypotheses. Results indicated that both the direct and moderation effects were statistically significant. The study has contributed to theory development, policy formulation and marketing practice.

Key words: Export processing zones, macro-marketing environment, perceived value of investment promotion incentives, firm performance, country marketing

Frequency of Publication: 
Annually

PH.D DEPARTMENTAL PROPOSAL PRESENTATION -Kitonyi, Samson Wambua

Date and time: 
Fri, 2016-06-10 10:25

The following candidate will make departmental presentation on his Ph.D Research Proposal on Wednesday, 15/06/2016 at 9.00 am in the SOB Board Room, Kabete Campus

Name:Kitonyi, Samson Wambua

Title:Firm Resources, Organizational Characteristics, External Environment, and Export Performance of Internationalizing Small and Medium Manufacturing Enterprises in Nairobi City County, Kenya

COMMITTEE CHAIRMAN:Prof. Zachary Awino

Expiry Date: 
Tue, 2019-12-31 10:25

Influence of Entrepreneur Characteristics on Performance of Non-Timber Forest Products Small and Medium Enterprises in Kenya

Editors: 

Wekesa Linus, Dr. Jackson Maalu, Dr. James Gathungu, Prof. Gituro Wainaina

ABSTRACT

Limited literature is available on the relationship between entrepreneur characteristics and performance of non-timber forest products small and medium enterprises raising debate whether the link is tenable with such firms. Thus, a study covering 314 small and medium enterprises in nine counties in Kenya was conducted to explore the relationship. The coefficient of determination, F statistic, and the t-value and their significance levels were used in presenting the relationship between entrepreneur characteristics and firm performance. The results show that that firm performance is significantly affected by entrepreneur characteristics of age, managerial skills, industry experience and social skills. Thus, it is concluded that entrepreneur characteristics and performance of non-timber forest products small and medium enterprises are empirically related. Firms run by relatively young, well-experienced and skilled entrepreneurs register better performance. It is necessary, therefore, that the non-timber forest products small and medium enterprises match their strategic decisions with characteristics of owners/managers to enhance their competitiveness and performance. The observation that firms run by relatively young and skilled entrepreneurs are competitive and perform better calls for policy measures to encourage the many well trained but unemployed young people to engage in businesses. Equally, training programmes including incubation to equip the practitioners with necessary theoretical and practical capacities to enhance performance of their firms are necessary.

Key words: entrepreneur characteristics, firm, non-timber forest products, performance, small and medium enterprises

Frequency of Publication: 
Annually

Marketing Practices, Market Orientation and Performance of Tour Firms in Kenya: A Mediated Approach

Editors: 

Francis Kibera, Winnie Njeru

ABSTRACT

The  study objectives was to assess the mediating effect of marketing practices on the relationship between market orientation and performance of tour firms in Kenya. The study population comprised 104 tour  firms registered with Kenya Association of Tour Operators. A descriptive cross-sectional survey was used. Primary data were collected using semi-structured questionnaires. Data were analyzed using descriptive statistics, inferential statistics and regression analysis. The results of the study revealed a mediating effect of marketing practices on the market orientation and firm performance relationship. Specifically, the results show that marketing practices partially mediate the market orientation and firm performance relationship as R2 increased from .307 to .634. The regression coefficient reduced from .575 to .572 and was statistically significant at 0.05 level of significance. The study offered further credence into the positive relationship between market orientation, marketing practices and performance through a mediation process in Kenyan tour firms.

Keywords: Marketing practices, market orientation, tour firms, firm performance

Frequency of Publication: 
Annually

Healthcare Supply Chains: A Literature Review on Green Supply Chain Management Practices in Kenya

Editors: 

David   K. Mbaabu

ABSTRACT

Green supply chain has emerged as proactive area in healthcare. The study examines relevant literature review that explains green supply chain practices especially in health in Kenya. The health sector is often a key sector in a developing society .This is due to its contribution to wellness and wellbeing among its citizens. The Paper shall also propose a conceptual framework based on the literature to explain the relationship between greening practices in the supply chain and performance.  Firms involved in the supply chain of medical related are currently under pressure to supply environmentally conducive and biodegradable products. Findings from literature review conducted indicate, that a firm’s commitment to conserve the environment is driven by suppliers and consumers needs of the same.

Key word: Green supply chain management, green purchasing, eco design, reverse logistics.


 
Frequency of Publication: 
Annually

Innovation through Partnerships: A Critical Review ofthe University of Nairobi Online Application Information System (OAIS)

Editors: 

Samwel Nyaoke

ABSTRACT

As a leading institution of higher learning in Africa, The University of Nairobi is credited for producing top notch students in respective fields. The institution has assumed a lead role in innovation on areas which improve service delivery to the students. This is a case study which explores on how the university aspires maintain the top accolades by employing global standards in the running of its affairs. True to this aspiration is the innovative nature that the university has attempted in revolutionize the running of its programs. The institution has heavily diversified its courses and aligned its programs to accommodate the requirements of its stakeholders who are diverse. Many colleges have been opened in various strategic locations of the country to tap into the ever growing demand for knowledge. It is evident from the leading scholars that the university has very little challenge locally. Looking at the key players in most industries in Kenya, one will often realize that in most institutions in Kenya, top management  are alumni of the university of Nairobi. This is an attestation of the place the university holds in the corporate space in Kenya. Despite these achievements, the university still finds itself lagging behind in various areas some of which require corporate experience to expel in. This study looks at the student’s online

application process and interrogates how the university through partnerships has innovated the process of on-boarding students into the institution. The study espouses the need to partner with specialized firms to achieve success in a chosen area. The study demonstrates that innovation can propel an institution above its competitors by enabling the institution achieve sustainable competitive advantage. The university of Nairobi has been struggling with manual enrollment process of new students. Since competition for students has been very stiff in Kenya following the remarkable spread of universities across the region, the university of Nairobi has experienced diminishing enrollment numbers. To counter this challenge, the university sought to improve its enrollment process so as to tap into the unreached population. The objective of this study was to establish how partnerships can lead to innovation. The study is grounded in both innovation and partnership theories. The study finds that innovation is not invention and that partnerships are catalysts for innovation as they enable the partners to nurture their competencies, talents and perspectives to create a sustainable competitive advantage over competition.

 

Key words: Innovation, partnerships.

Frequency of Publication: 
Annually
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